Category Archives: Social Etiquette

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I Thought You Said This Was A Party…

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13603802_10154293981693844_5305525816829163865_o.jpgLet me first start by saying, there is nothing wrong with being a network marketer. I don’t want the massive network marketing community to reign down upon us. Ok, – all clear here? Now, let us proceed!

Network marketing or MLM (multi level marketing) certainly has its perks. I’m not here to argue that, but how you go about engaging, communicating with and persuading people to support, join or rally for your cause is exactly what we are here to discuss!

Many of us probably have at least a few friends who are actively involved in network marketing, and many of the top companies are household names that you have probably heard of and maybe even used before. Companies like, Avon, Mary Kay, Tupperware, Primerica, Partylite and The Pampered Chef have become well-known organizations that serve an important role in the lives of their marketers, consumers and the overall economy.

The resounding challenge that many people (including me) have faced is the initial engagement of many networking marketers and the often pushy and insensitive manner in which the opportunities are presented. Of course this does not speak for all network marketers, but this topic has been requested to be covered by us on several occasions, so without further delay, let us explore a few recommendations when attempting to engage someone in a networking marketing opportunity:

  1. Be Up Front – There have been instances where network marketing opportunities have been disguised as an invitation to a party, a bbq or a private dinner. Now, imagine being invited to a nice, exclusive dinner party and you get there with your dinner party appropriate cute outfit and you sit down, and someone is passing out pocket folders and cueing up a PowerPoint presentation. There are only two words for this scenario – Not Cool!
  2. Be Respectful About the Follow Up – So, perhaps you get pitched an awesome opportunity that you are truly considering, but you get asked about 20 times in a 24- hour period if you have made a decision. I don’t know about you, but there are quite a few decisions, obligations and commitments that I am required to fulfill within a 24-hour period, and most of them are things that I have been thinking about, working on or setting up for quite some time. Let us keep in mind that while the opportunity may indeed be a good one, give the person an opportunity to truly think through what you are laying down.
  3. Avoid Being A Dream Crusher – Take a moment and think about your ultimate dream job. Whatever it is – you have like been thinking about and/or pursuing it for a long time, maybe even since you were a child. So, for a new opportunity to come in and completely annihilate something that I have been pursuing or daydreaming about for forever is highly unlikely. Is it possible, yes… but very highly unlikely. The bottom line here is, avoid making people feel like if they do not take your opportunity RIGHT NOW, their lives will be ruined and crushed.  Statements like, “you’d be crazy to not jump on this” or “if I were you, I’d prioritize this over everything else”, or even, “how much money would you make doing that, when you can do this for a lot less time and effort”. The truth is, money is not everyone’s main motivation, so that third quote could completely turn someone off.

image1Scarlet Says…focus on the relationship. No one wants to feel taken advantage of or sold without their basic humanity under consideration. While we highly encourage you to aggressively pursue whatever it is in life that makes you happy, brings you joy or makes you fill the most fulfilled, BUT not at the expense or the blatant disregard of everyone else. If you are pursuing your definition of success, you will likely need people. Be mindful how you treat, engage and expect people to support or follow you, because to get to your dreams, you just might need them more than they need you.

Thank you to Aisha Taylor, World Ventures director and car bonus recipient for the MLM tips and recommendations. 

Until Next Time,

SC

Scarlet

 


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Does Your Date Deserve An Introduction?

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Just about a week ago, my friend Justin Kimpson extended an invitation to attend the Ford Freedom Award event  at the Max M. Fisher Music Center in Detroit.  I was already scheduled to be in town teaching dining etiquette for Deloitte, so the timing could not have been better. Now, we have been friends for quite some time, so there was nothing awkward, weird or out-of-place about going as his “fake date” for the evening; I was actually very much look forward to it.

Since we’re both native Detroiters, went to high school together and still work together in different capacities, we have a ton of mutual friends and colleagues, but since I travel quite a bit and formally live in Washington, DC now, Justin knows way more people than I do. There were several instances where Justin formally introduced me to people who I did not know, which was great. Now, I have no problem with working a crowd, introducing myself and joining in on conversations, but I must say, it is nice to be naturally pulled in and introduced.

I did, however, notice something very interesting that was occurring – lots of people were not introducing their dates, or were doing so as an afterthought. Now, it is understood that perhaps the lack of introductions were intentional for whatever reason, but if you are inviting someone as a date to an event (either in a romantic capacity or as a friend), it is your responsibility to engage them, at least during introductions. It is also wise to give some thought to the type of event that you are going to, and the type of person that your date is. In advance of extending an invitation, ask yourself:

  • Do I even have a +1 to extend?
  • What are my obligations at this event and will I have the time to entertain a guest?
  • What type of event is this and would my date be comfortable?
  • Have I given my date the heads up about what to expect, including attire expectations and any of my obligations that may leave them standing alone for a while?

Scarlet Says…events can surely be fun, and bringing a guest can take the fun up a notch, but without giving some thought to who you’re bringing, if they will enjoy and be comfortable there, and if you are comfortable enough to introduce them to others, you could be setting yourself up for a bad situation and a lousy night out. So, extend your +1 to events with care!

Until Next Time,

SC

Scarlet


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Hey! Dinner Party Over Here!

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This is the look of an excited dinner party hostess! In t-minus 3 days, I’ll host a wonderful dinner party for 10 and kick off a partnership with Hello Fresh! I’m not sharing just to share…I’d like you to consider coming to a dinner party in the future. Interested in attending a fun, engaging, swanky dinner party filled with great food (of course), delicious beverages and good company? Let me know by joining the guest list. We’ll let you know when a dinner party is headed to your area, so we can add you to a guest list in the future! SIGN UP HERE!

As a treat to our Scarlet supporters and readers, and because I am an avid user of Hello Fresh, you have an opportunity RIGHT NOW to try out your first Hello Fresh box at a deeply discounted rate. Hello Fresh provides weekly deliveries of farm fresh ingredients and delicious recipes to your doorstep. Visit their website and use the promotional code, Scarlet35, towards your first box. 

Happy Eating and feel free to share with a friend or two!

Until Next Time,

SC

Scarlet


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How To Entertain Like a Boss! National Etiquette Week – Day 5

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The E-Word – entertain, can really rattle some people. If you are used to being the guest versus being the host(ess), even considering entertaining family and friends may shake you up a bit. Contrarily, if you are the master host who regularly has family and friends over, today’s post will merely be a refresher, with perhaps a few new nuggets that you can use at your next event.

So, how is it done? How do you position and prepare yourself to host your own event? While being a seasoned, experienced and efficient event host takes a while to master, you can certainly pull off a dynamic event by following some key elements:

Mind Your Guest List

Your guest list just as important as the event itself. Unless you are in to planning and solely attending your own events, you’ll need some guests to make the event complete. Now, here’s the thing, which we mentioned in Wednesday’s blog post – Yes, YOU can host a dinner party too, all of your friends or acquaintances may not be complimentary of each other. So, this means that you’ll need to give some honest and careful thought to your guest list.  Complimentary personalities does not mean that everyone must be a parent, attended an Ivy League School or work in government. This just means that you will have to ask yourself some simple, yet effective questions in determining who is best to attend THIS particular event.

Questions like:

  • What is the maximum number of people my venue can hold?
  • Is there a theme for this event? Is my guest list representative of people that I would enjoy being around and would they embrace this theme?
  • Does my guest list consist of people who will only talk about themselves or are they open to collective discussions?
  • Is my guest list filled with people who have picky personalities that would pick this event apart piece by piece and make my night a challenge?

Now, you certainly don’t want to alienate your potential guests solely because they are picky or have certain expectations, but you do have to ensure that your event goes the way that you planned it. In a perfect world, you’d be able to invite any and everyone, but if you really want to have a successful, enjoyable and peaceful evening, do give some thought to who’s on the list!

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You Are The Event Host. Embrace It!

The bottom line is that you are the ringer leader, the front runner, the pioneer, the champion and the torch bearer for the event. People will likely accept an invitation to an event in large part because YOU invited them. While there may be good food planned, perhaps an expectation of great music and maybe event a hosted bar, many people would forego all of those things if the host left little to be desired personally. This is why you have to own this thing. This is your name, your vision, your personal brand out here, so invest some thinking and some planning into this!

Before your first guest knocks at your front door, rings your doorbell or sends that text that says, “I’m here”, you should already be in “host mode”. Host Mode (or as I referred to it in my wedding planning days, GO MODE) is when the imaginary director in your head says, ACTION. It is when you turn on your gracious ability to ensure guests are comfortable,  snacks are being snacked on, libations are being poured and people are generally having a good time. Mentally switching to host mode ensures that you will be fully ready to engage with your guests instead of finishing up last minute things in preparation for their arrival.

As you think through your event and what’s going to happen, you’ll also have to make some decisions on what you’re not going to do that may conflict with your regularly scheduled life. For example, perhaps you are a huge fan of Game of Thrones (as many people are), but subjecting your guests to watch it just because the season finale is on and it happens to fall on the same day as your dinner party isn’t the best move. Now, if everyone that you invited is a huge Game of Thrones fan, perhaps its not that big of a deal, but if it will detract from the focus of the event or bore half of the crowd, perhaps its best to just save it for you to watch another day.

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What’s On The Menu?

Whether you decide to go the cheese and crackers route or spring for sushi and an array of the finest cured meats, it is in your best interest to give some intentional thought to your menu selection. The menu selection starts with one fundamentally important component for all events, the five words that most of us dread hearing or considering – HOW MUCH IS YOUR BUDGET?  Being honest, up front and accountable to your budget will make your event experience a positively memorable one. There’s nothing worse than wrapping up what you thought was a fantastic event, only to realize that you spent 200% of what you thought you were going to spend.

As you move towards actually selecting your food items, make sure that the items themselves are complimentary toward any activities that you have planned. Have you ever had a delicious meal and ended up feeling immobile for the remainder of the day? Do you want to have a philosophical conversation after the food is served? Are you planning to have open dancing? If your food selection has consisted of an array of comfort food like, mashed potatoes, short ribs, greens and cornbread, chances are your guests are going to be completely wiped out and very much uninterested in rigorous activities. When choosing your menu, be sure to keep your overall goals in mind.

Additionally, allergies are no longer a uniquely rare thing that just a few people have. About 1:5 people have some level of an allergic reaction to food. This means that if you took a quick poll of your immediate friend circle, at least one of those people will have a food allergy. Chances are, at least one of the people that you plan to invite to your event has a food allergy, so you may want to have multiple options to choose from, or if your guest list is small enough, take a poll to see what you’ll include and what’s left off the menu.

When guests arrive, you shouldn’t be still preparing food, cleaning up or getting yourself ready. There are ways that you can cook the meal yourself and still be in hostess mode when your guests arrive. If you go this route, you’ll just need to watch the time and ensure that you keep a to-do list to ensure that you’ll be ready to rock and roll when the first guest arrives. If you decide to go the route of cooking all of the food yourself as opposed to hiring a caterer, you may want to consider meal or grocery delivery that could assist with the added hassle of a trip to the grocery store.

As a treat to our Scarlet supporters and readers, and because I am an avid user of Hello Fresh, you now have an opportunity to try out your first Hello Fresh box at a deeply discounted rate. Hello Fresh provides weekly deliveries of farm fresh ingredients and delicious recipes to your doorstep. Visit their website and use the promotional code, Scarlet35, towards your first box. 

Ok…now back to the list…

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How Wet Is Your Bar?

Right up there with your food selection choice lies another event component that requires some intentional thought – the bar and beverage choices. Generally speaking, your beverage choices are:

Wet Bar: consists of complimentary alcohol beverages during the event. (also referred to as an Open Bar)

Dry Bar: is completely void of alcohol or in some cases, alcoholic drinks that you can purchase.

Moist Bar: may consist of complimentary beer and wine and in some cases alcohol is available for purchase. Your decision to serve (or not serve) alcohol at your event is completely yours, but if you decide to, consult your budget first. Alcohol and food are usually the most expensive elements of any event. While an open bar is certainly attractive and will be very welcomed by your guest, if you are looking to reduce costs, consider a moist bar.

Also consider that, there are many people who do not consume alcohol or consume it, but are at a particular point in their life where they can’t consume right now, like pregnant women or people who are on specific medications. Of course you can have carbonated beverages, juice tea and coffee on- hand, but you could also take it one step further and have non alcoholic cocktails.

Scarlet Says…at some point in your life you just might get an urge to switch roles from guest to event host, and when you do Scarlet wants you to make sure that you are cool, calm, collective and pleased with the event outcome. Give yourself sufficient planning time, use these tips to your advantage and most importantly take time for you to actually enjoy the event yourself. Happy Planning!

Until Next Time,

SC

Scarlet


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I Bet You Think This Weekends About You

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Hosting out-of-town guests can be exciting, but sometimes equally as anxiety inducing. So, it’s no surprise to me that this past weekend while hosting my dad and aunt, there was a bit of a mix of both emotions as I worked through what types of activities would ensue.

Both my aunt and my dad have visited me in the past, so it wasn’t a complete guessing game about what types of things they wanted to do, but yet, I still should have asked.

When people are way from home, it is my belief that making them feel as comfortable as possible will result in everyone’s experience being enjoyable, relaxing and filled with positive memories.So, I did just that. I also took the liberty of scheduling some things that I knew they would enjoy, including a game night, a few jazz related activities, plenty of food outings and even a surprise drop in visit from other family visiting the area over the weekend.

Now, for me, this amount of weekend activities seemed pretty appropriate. But, I quickly learned that for my dad and aunt, it was a bit too much. I am very much used to a weekend filled with hustle, bustle and more hustle. It’s common for me to fit in 100 million things into a weekend trip somewhere, but that’s just me. My aunt and dad were more than happy with one day time outing and a delicious meal of some sort every day. So, during one of the completely overfilled days, one of them said, “maybe we can just go back home after this”.

And then it clicked…

Scarlet Says… Just like the evolution, growth and change of almost everything else in our lives, even the Golden Rule itself has advanced. Let’s make it a point to embrace not doing unto others as you would have them do unto you, but instead, treating others how they want to be treated. The next time you host someone at your home or are entertaining out-of-town guests, just ask them, “what would you like to do with your time here”, then take it from there!

Until Next Time,

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Scarlet


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When Customer Service Goes… Good?

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About 4 years ago, we were in the market for a travel agent to assist with planning our wedding in Mexico. Although I’ve had a significant amount of experience in wedding planning, doing so internationally wasn’t quite my thing, so I knew that I needed an experienced travel agent. With all of the do it yourself options online nowadays, coming across an experienced and dedicated travel agent seemed almost impossible.

I recall that some dear friends of ours, the now married coupled, Mack and Linda Ornsby Hendricks, had just hosted a beautiful wedding in Costa Rica, so I reached out to see if they had used anyone to assist, and luckily they did. Now, at a first pass, I’ll admit, I was skeptical. Brenda has an email address that ends in comcast.net, which always makes me a bit eerie. I always expect that in business, a company or person should have a non-public domain name, but I digress. I pushed that piece of information to the side and took the recommendation at face value and reached out to her and I’m so happy that I did.

This is where the, now 4 year relationship, with our travel agent began. Mack and Linda referred us to a woman named Brenda Stock, who has been our consistent, reliable and dedicated travel agent since we’ve met her. While I take recommendations from my friends seriously, Brenda has surpassed the recommendation and went above and beyond proving that she is a highly qualified resource. She has even planned trips for my friends and family because of our recommendations. I was recently doing a brief tally in my head of how many trips she has planned for us or from a recommendation from us and that number is quite impressive.

But why? What has made Brenda’s service so outstanding and even caused me to push some usually, baseline business basics to the side. It really boils down to 4 things:

  • Consistence
  • Responsiveness
  • Professionalism
  • Industry Knowledge

Over the past 4 years, every encounter with Brenda has had the 4 components above. Unlike many professionals, who get used to your business, then begin to be a bit more lax in their responsiveness or professionalism, this is not the case for Brenda. The even more ironic and partially amazing things about this business relationship is that I’ve never physically met Brenda before; all of our encounters have been either via phone or email, which is completely against how I prefer to do business. Brenda gives her perspective of industry specifics and recommendations and she consistently meets or exceeds our expectations. In an industry where most people take to the Internet to “self serve” their travel needs, it’s nice to have a reliable professional who consistently exceeds expectations and does so with professionalism, industry knowledge and impeccable response time.

Scarlet Says… Customer Service has one key word that should be kept in mind – “customer”. The success or demise of a business is strongly indicative of how the customer is treated. If you want your business to succeed and thrive, take special care in how you treat your biggest asset – your customer.

Until next time,

SC
Scarlet 

Want to learn more about Customer Service Etiquette and how it can enhance your organization, just click HERE!


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Being Focused Can Save Your Life!

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CelebrationWhat is it that you really want to do? Where do you want to really spend your time?
Although most of us spend a substantial amount of time working hard – really hard, it’s not where we want to spend all of our time.
Most of us want to spend the majority of our time enjoying friends and family, relaxing, taking vacations or participating in our favorite hobbies, activities and celebrations. Most of us do not want to spend every waking hour working our lives away. But, unfortunately, many of us do. We spend more time in our offices or with our co-workers and colleagues than we do on the things that we value the most.
So, how does this happen? It happens because we often lack focus.
Think about what you’ve done just today. READ MORE…

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National Etiquette Week: Friday – What Office Etiquette Would You Mandate? #scarletetiquetteweek2015

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Friday: If you could change your workplace by enforcing this one office etiquette practice, what would it be? Share your item on our Facebook wall, by tagging us on Twitter or even tagging us in a photo on Instagram! We look forward to seeing your posts! Don’t forget the hashtag: #scarletetiquetteweek2015

Until Next Time,

Scarlet

Scarlet


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National Etiquette Week – #scarletetiquetteweek2015

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Guess what week it is! It’s National Etiquette Week and Scarlet will not miss this opportunity to get in on the action! You can look out for fun opportunities to engage with Scarlet all week long.

Monday: Kick off your week with positivity and thanks! Write 3 people a hand written thank you note thanking them for something that they’ve done for you. Believe me – they’ll remember and it’ll get you some major relationship building points. We stopped by Michael’s and they have a fantastic sale on thank you cards!

Tuesday: Share your etiquette pet peeves! The only way we can really live, work and play together is if we’re aware of how to best engage with each other. Share these pet peeves on our Facebook wall, by tagging us on Twitter or even tagging us in a photo on Instagram! We look forward to seeing your posts! Don’t forget the hashtag: #scarletetiquetteweek2015

Wednesday: What’s one etiquette rule that you think should totally go out the door? We embrace modern, real-world etiquette so we’re dying to know your thoughts! Share your items on our Facebook wall, by tagging us on Twitter or even tagging us in a photo on Instagram! We look forward to seeing your posts! Don’t forget the hashtag: #scarletetiquetteweek2015

Thursday: If there were a Scarlet Award – an award for someone who exemplifies what it means to be considerate of others, embrace perspectives and has a great sense of style, let us know. This doesn’t need to be the quintessential standard of what “style” normally is. This could be someone who just has their own flare, style or look. Who do you know? Let us know! Post about them on our Facebook wall, by tagging us and them on Twitter or even uploading a photo of them and tagging us on Instagram! We look forward to seeing your posts! Don’t forget the hashtag: #scarletetiquetteweek2015

Friday: If you could change your workplace by enforcing this one office etiquette practice. What would it be? Share your item on our Facebook wall, by tagging us on Twitter or even tagging us in a photo on Instagram! We look forward to seeing your posts! Don’t forget the hashtag: #scarletetiquetteweek2015

We are super siked about all your upcoming posts this week! If you don’t want to engage online, but you still want to share, simply email us at info@scarletcomm.com.

We look forward to seeing you again soon!

Until Next Time,

SC

Scarlet


Scarlet Archives

Thank you for stopping by to see us. What other kinds of etiquette do you think we should teach?